Twice a year, satellite customers will experience varying degrees of signal interference caused by sun transit, a phenomenon where the sun aligns with all orbiting satellites and receivers on the ground.
The sun causes interference, ranging from a snowy screen to complete signal loss. The interference can last up to 20 minutes each day for up to 14 consecutive days.
These technical difficulties are temporary and completely out of our control. You don't need to adjust your television or satellite dish during this period; signals will return to normal shortly. Also, please keep in mind that individual channels may experience difficulties during this time since their signals may also be interrupted by sun transit.
The Fall 2012 sun transit will occur from October 6 – 17, 2012.
The dates and times that you may experience the most intense interference are listed below:
|Location||Anik F1||Anik F2||Dates|
|Whitehorse, YK||11:41 AM - 11:51 AM||11:57 AM - 12:07 PM||Oct. 10-16|
|Vancouver, BC||11:44 AM - 11:54 AM||12:01 PM - 12:11 PM||Oct. 8-14|
|Calgary, AB||12:47 PM - 12:57 PM||1:04 PM - 1:14 PM||Oct. 8-14|
|Saskatoon, SK||12:50 PM - 1:00 PM||1:07 PM - 1:17 PM||Oct. 8-14|
|Yellowknife, NT||12:47 PM - 12:57 PM||1:04 PM - 1:14 PM||Oct. 10-16|
|Winnipeg, MB||1:54 PM - 2:04 PM||2:11 PM - 2:21 PM||Oct. 8-14|
|Resolute Bay, NU||1:51 PM - 2:01 PM||2:07 PM - 2:17 PM||Oct. 11-17|
|Toronto, ON||3:03 PM - 3:13 PM||3:20 PM - 3:30 PM||Oct. 6-12|
|Montreal, QC||3:05 PM - 3:15 PM||3:22 PM - 3:32 PM||Oct. 6-12|
|Fredericton, NB||4:07 PM - 4:17 PM||4:24 PM - 4:34 PM||Oct. 6-12|
|Halifax, NS||4:09 PM - 4:19 PM||4:25 PM - 4:35 PM||Oct. 6-12|
|Charlottetown, PE||4:09 PM - 4:19 PM||4:24 PM - 4:34 PM||Oct. 6-12|
|St. John's, NL||4:40 PM - 4:50 PM||4:56 PM - 5:06 PM||Oct. 6-12|