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Tech Central Tech Central

From wiring your system to advanced tips and tricks to make you a Shaw Direct system expert.

Tech Central » Troubleshooting

Pick the option below that best fits the problem you are experiencing

No Video

Missing channels or PPV orders
Receiver is unresponsive or "locked"
Caller ID

Receiver Mail

No Sound

Remote Control

Picture does not fit the screen

Recording with the HDPVR 530
Numbers/Countdown timers on the screen
Video/Sound Cuts in and out (Intermittent Signal)
e
Interactive Programming Guide (IPG)
Can't order Pay Per View

Lost parental lock password

Can't record with an external device
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