No Video

Pick the option that best describes what you see on your TV.

• A Snowy Screen
• A Blue or Green Screen
• A Black Screen
• A Black Screen with a text banner
• A Black screen with "HDCP" displayed on the front panel
• Your Authorization or Subscription has Expired

What appears on the screen when you change channels using your Shaw Direct remote control?

• Nothing, only a black screen.
• An information banner, but no picture.
• Video

What best describes the text banner that appears on your screen?

• Acquiring Satellite Signal
• This program has been blacked out in your area.
• This receiver is not currently activated for Instant Pay Per View.
• Welcome to Shaw Direct.
• This requires a password to view
• Signal Re-acquisition in progress
• A subscription is required to view this program
• Numbers and countdown timers fill the screen