Welcome Kit

The Welcome Kit is an educational booklet that helps customers get acquainted with their programming, their account, and their service options. It's also a great introduction to satellite television and the special features of Shaw Direct.

Download it today

The Welcome Kit includes:

  • An introduction to the world of satellite television
  • What to expect during installation
  • Guide to using your Universal remote
  • Hardware overview
  • Guide to using the Interactive Program Guide
  • Pay Per View information
  • Guide to the Shaw Direct HDPVR
  • Service and customer support information
  • Customer news
  • Frequently asked questions and troubleshooting

Read it online, or download and print the PDF for a handy reference next to the television.

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