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  • My channel line-up type and channel listing (Classic and Advanced)

    Learn which Shaw Direct channels are in your channel line-up. Your channel lineup determines which number you enter to access your channels, and how those channels are organized in your on-screen Guide.
  • Troubleshooting guide to missing channels

    A receiver requires two things to display a channel; authorization and signal. In some instances, an authorized channel signal may not be coming in.
  • Learn about sports blackouts

    Ever wonder why a particular sporting event gets blacked out? Sports blackouts are a result of rules set by broadcasters, professional sports teams and their respective Leagues. Learn about what sports blackouts are and how they may impact your Shaw Direct programming.