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8XX receivers software update - Version 68.27

From Sunday July 26th through 31st, 2020 we will be updating the software on all HDDSR 800 and HDPVR 830 receivers. This update will enhance your HD Guide experience.


Version 68.27 introduces a variety of new features and bug fixes, outlined below.

Features and Bug Fixes

Version 68.27 provides the following new features:


On-Demand - Rewind and Fast Forward

  • Providing the ability to rewind and fast-forward certain on-demand titles.


Simplified Software Update:

  • Software update process has been streamlined for future enhancement. A pop up will indicate that there is a software update available with the option to “Install now” or “Dismiss”, the latter of which will postpone the install until throughout the night.


WiFi Setup Enhancements:

  • An exclamation icon will appear on the WiFi Setup screen to indicate that the network does not have an internet connection. This means that the receiver is connected to a WiFi connection but does not have internet access.


Browse On-Demand titles from the PVR list (DVR 830 Only)

  • From your PVR recordings list, press the D button on your remote to easily find additional episodes of programs available on demand. When you look at the title overview you will see the D marker next to it. This is an indicator that there are other episodes on demand. Simply press the D button and it will give you the option to search for the title On Demand or browse the On-Demand library.


+ A variety of defect/bug fixes.

Customer Download Details – HDDSR 800

Around 11:30PM ET on Sunday, July 26, 2020, version 68.27 will become available for download. HD DSR units in standby (OFF) will automatically start the download. If you turn on the unit while the download is occurring, you will instantly be brought back to live video.


Once the code is fully downloaded, the unit will reboot and install the update. Within ~2 minutes, the reboot will complete and the unit should be running 68.27.

Customer Download Details – HDPVR 830

Around 12:00PM ET on Thursday, July 30, 2020, version 68.27 will become available for download. HDPVR 830 units will load this code in the background when a tuner is free.


Once the download is complete, an onscreen prompt will give the user 60 seconds to cancel, otherwise the unit will reboot and install the update. Within ~2 minutes, the reboot will complete and the unit should be running 68.27.