Shaw Direct Rate Adjustment - February 1, 2022
OverviewStarting February 1, 2022, rates for select Shaw Direct TV services will be increasing. Notification of this rate change will be included in your monthly invoice in November or December, depending on your billing cycle. If you are on an introductory offer or are a business contracted customer, this increase will not take effect until the introductory or contract rate ends. If you have placed your account on a seasonal break, this change may still affect your rate.
Frequently Asked Questions
How much is my rate increasing by?
In late November or December, you will find a message in your bill detailing the exact amount.
Why are rates going up?
This rate adjustment supports ongoing network and technology upgrades, so you have continued access to best-in-class products and services, reliable programming infrastructure and the most crystal-clear HD programming among any satellite provider in Canada
When will this rate adjustment start?
February 1, 2022
When will I first see the increase on my bill? How will it look on my bill?
You’ll first see it on your January invoice, which will cover a service period of 30 days between January and February (ie: from January 14 to February 13.) You will be billed the current rate for days billed in January and the new rate for any days billed in February. This partial month of billing at the new rate will be clearly highlighted on page 2 of your invoice, highlighted as, “Programming Price Change (Prorated).”
For your February invoice, you will be invoiced at the new rates for a full 30-day billing period.
I want to review my existing TV plan, where can I reach out?
We are committed to providing a TV plan that’s right for you. Contact us at shawdirect.ca/chat to talk about your programming needs. We are here to help.
Is the Canadian Radio-television and TelecommunicationsCommission (CRTC) involved in regulating Shaw service rates?
The CRTC is not involved in setting Shaw Direct rates. Shaw Direct is solely accountable for all changes made to our pricing.