Skip to main content

How to schedule your Seasonal Break

Shaw Direct’s Seasonal Break service allows you to suspend your programming while you are on holidays.

Did You Know?

Upon returning from your seasonal break, if you see a message such as: “Your authorization has expired” or “A subscription is required” on your TV, you will need to refresh your receiver.

Learn more: How to refresh your receiver

My Shaw Direct

  1. Click here to login to My Shaw Direct. Don't have My Shaw Direct, yet? Create a Shaw ID today.
  2. Click on "TV" on the left and scroll down to the "Seasonal Break" box.
  3. Choose your start date (start date cannot be today’s date nor can it occur in the past).
  4. Choose your reconnection date (cannot be under 14 days or over 180 days).
  5. Click "Next".


Once submitted, you will receive the following message confirming the dates that you have selected.


You should receive a confirmation email regarding your seasonal break being processed.