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How to adjust or cancel your Seasonal Break

Need to adjust or cancel your Seasonal Break for your Shaw Direct programming? Follow these steps to reconnect your services or extend your break.

Did You Know

  • You can use our Seasonal Break services to suspend your programming for a minimal of 14 to 180 days per calendar year. The start date cannot be more than 30 days from today’s date.
  • Upon returning from your seasonal break, if you see a message such as: “Your authorization has expired” or “A subscription is required” on your TV, you will need to refresh your receiver.

Learn more: How to refresh your receiver

How to adjust or cancel your Seasonal Break

If you wish to reconnect your services sooner than originally planned, or you would like to extend your break, please contact us.

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