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Legacy credentials expiring June 6

As of June 6, 2018, a system-wide upgrade will require you to use a Shaw ID to access your account. This Shaw ID serves as a single login for various Shaw services, such as:

  • My Shaw Direct
  • FreeRange TV

Who can register for a Shaw ID?

Only the primary account holder can register for a primary Shaw ID. Through My Shaw Direct, you can create up to four secondary Shaw IDs that other household members can use to access Shaw services and products.

After you register your Shaw ID, you will receive a confirmation email with an activation link. This link is only valid for 48 hours.

After 48 hours, you will need to repeat the process to receive a new activation link.

How do I register for a Shaw ID?

Register for a Shaw ID at