Video on Demand (VOD)

Use these connection tips to troubleshoot your Video on Demand connection issues. Shaw Direct On Demand connection issues can be a result of cable, hardware or other connection issues.

Use these Video On Demand error messages to troubleshoot VOD connection issues from bandwidth to authentication issues. Understanding these on-screen error messages can help troubleshoot common technical issues to help ensure that you can access Video On Demand content when you need to.