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Connect and activate your receiver

Your receiver will require a connection to the satellite dish and a connection to the TV. If your receiver was shipped to you directly by Shaw Direct, you can follow the below activation steps. If your receiver was not sent to you directly by Shaw Direct, please call us at 1-888-554-7827 to complete activation.

Did you know?

For the connection to the satellite dish, RG6 coaxial cable is recommended. For the connection to the TV, HDMI provides the best audio and video quality in a single cable and should be used wherever possible.

How to connect your receiver

Your receiver requires a connection from the satellite dish and a connection to the TV. Follow these steps to connect your receiver:

  1. Connect the coaxial cables from your satellite dish to the SAT IN port on your receiver, making sure that the connection is secure.
    • Note: HDPVRs require two coaxial cable connections from your dish.
  2. Connect the HDMI cable to the HDMI port on your receiver and the HDMI port on your TV.
    • You may also use RCA cables if your TV does not support HD.
  3. Ensure that your TV is set to the same input to which you connected the cable (for example, HDMI1 versus HDMI2).
  4. Connect the power cable to the receiver and an electrical outlet, and wait one minute.
  5. Follow the on-screen set-up prompts. Once you see an on-screen message that says "Signal Found" you are ready to activate.

Note: If you see a message that says "Receiver has lost satellite signal", verify your connection to the SAT IN port before continuing.

How to activate your receiver

If this receiver was purchased from Shaw Direct, you can proceed with activation:

  1. Go to my.shawdirect.ca and login with your Shaw ID.
  2. Click "Manage TV" on your left and scroll down to the "Activate Receiver" box.

    Activate-Reciever1-EN

  3. Click the "Activate receiver" button and follow the steps.