My receiver says "not authorized" or "not subscribed" after returning from seasonal break
A Seasonal Break is a way for you to temporarily suspend your Shaw Direct services for a period of time between 14 and 180 days. If you are returning from a Seasonal Break earlier than was indicated when you requested the break, you will need to contact Shaw Direct in order to resume your services.
A common reason that your receiver may display a “not authorized” or “not subscribed” message is that your services have not been resumed following a request for Seasonal Break.
Please see How to adjust or cancel your Seasonal Break for more information.