Moving? We got this.
Setting up Shaw Direct at
your new home
Before your moving date, contact Support and we'll
take care of transferring your services to your new
address. That way, everything will be ready even
before you move in.
Moving to a rural area? Please give us three weeks
advanced notice. Urban moves require two
weeks' notice.
Pack your equipment
Leave your dish on the roof, but
securely pack your set-top boxes and
remotes, including all the necessary
cables. Bubble wrap is never a bad idea.
Pick a spot
Consider where your dish should be
installed. Does the spot face south?
Are there obstructions? Your installer
will let you know if your spot is viable.
Welcome your installer
When the day comes, your installer
will call to confirm your time.
Remember, somebody who is at
least 18 years old needs to be home
to authorize your installation.
Pack your equipment
Leave your dish on the roof, but
securely pack your set-top boxes and
remotes, including all the necessary
cables. Bubble wrap is never a bad idea.
Pick a spot
Consider where your dish should be
installed. Does the spot face south?
Are there obstructions? Your installer
will let you know if your spot is viable.
Welcome your installer
When the day comes, your installer
will call to confirm your time.
Remember, somebody who is at
least 18 years old needs to be home
to authorize your installation.
Need more help?
Whether you need to reset your set-top box or go on a seasonal break, we're
here to help with whatever you need.