Learn how to troubleshoot "not authorized" or "not subscribed" errors on your TV after returning from your seasonal disconnection. The probable cause is that your services may have not yet resumed.
Welcome to Support
What do you need help with?
- My Shaw Direct with your Shaw ID will give you access to a new, optional level of security: Shaw Two-step verification. Two-step verification will introduce an additional layer of security to Shaw Direct customers, helping to protect your online identity.
On November 1, 2018, both The Movie Network and Crave TV are rebranding to Crave, providing our customers with two package options:
- Crave + Movies + HBO or,
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