Welcome to Support
What do you need help with?
- My Shaw Direct with your Shaw ID will give you access to a new, optional level of security: Shaw Two-step verification. Two-step verification introduces an additional layer of security to Shaw Direct customers, helping to protect your online identity.
Top support articles
- Shaw Direct Payment Options
- Your bill explained
- How to connect, activate, and set-up your satellite receiver
- Troubleshooting tips for intermittent signal
- How to refresh your receiver
- My Channel Line-Up Type and Channel Listings
- How to record with your PVR
- How to Enjoy the BlueCurve TV App
- Shaw Direct COVID-19 FAQs