Now there are even more ways to get help.
Whatever your problem and whenever you need help, our support teams are here for you. Connect with us during these hours.
Get answers to common questions.
Your bill explained
Learn more about your Shaw Direct bill with our bill explainer, which illustrates where you can find important information such as amount due, due date and payment options.
Programming your remote
Learn how to program your IRC 600 or URC 600 Shaw Direct remote control. To learn your remote control model, check the sticker on the back of the remote.