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Shaw Direct payment methods

There are a variety of ways you can pay your Shaw Direct bill. Please see the following information for a breakdown of the accepted payment methods:

Pre-authorized payments

Login to My Shaw Direct if you want to have your monthly charges withdrawn from a bank account, or if you want to set up pre-authorized payments on your credit card.

Visit our page on Pre-authorized payments for detailed instructions.

    Credit card payments

    You can make a one-time credit card payment by logging in to My Shaw Direct.

    1. Once signed in, click My Bills on the left.
    2. In the Account Overview section, click Make a payment.

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    Shaw Direct accepts the following credit cards:

    • Visa
    • Visa Debit
    • Mastercard
    • American express (gift cards excluded)
      • Most pre-paid credit cards (online only pre-paid credit cards are not accepted)

        Note: We do not current accept American Credit Cards or Visa Debit as our systems cannot do the exchange. If a payment by American Funds is required, we do accept American cheques.

        Through our Interactive Voice Response (IVR) system

        Payments made through our IVR system will be posted to your account within one business day.

        1. Call us at 1-888-554-7827
        2. Follows the prompts to make a payment.
        3. Choose 1 for Shaw Direct account, then choose 2 for Account Inquiries.

        Through your bank

        Payments can be made to us through online banking, telephone banking, or in person at your branch. Bank payments can take up to five business days to be posted on your account.

        For online or telephone banking, the payee should be listed as "Shaw Direct" or "Shaw Direct Communications Inc.".

        Western Union quick collect

        Payments made through western union will take approximately 1-2 business day to process and will cost $15.00 per transaction.

        Once you've made your payment, contact us with the Money Transfer Control Number (MTCN) to report your payment on the account.

        Access Western Union's website.

        Cheque or money order

        Please mail your cheque or money order to:

        Shaw Direct

        PO BOX 2530 STN M

        Calgary AB T2P 0C2

        Please note it takes around 10 business days to process this method of payment.