Login to My Shaw Direct if you want to have your monthly charges withdrawn from a bank account, or if you want to set up pre-authorized payments on your credit card.
Visit our page on Pre-authorized payments for detailed instructions.
Shaw Direct payment methods
There are a variety of ways you can pay your Shaw Direct bill. Please see the following information for a breakdown of the accepted payment methods:
Pre-authorized payments
Credit card payments
You can make a one-time credit card payment by logging in to My Shaw Direct. Once signed in, click "My Bills" on the left, then click the button "Make a payment" in the Account Overview section.
Shaw Direct accepts the following credit cards:
- Visa
- Visa Debit
- Mastercard
- American express (gift cards excluded)
- Most pre-paid credit cards (online only pre-paid credit cards are not accepted)
Note: We do not current accept American Credit Cards or Visa Debit as our systems cannot do the exchange. If a payment by American Funds is required, we do accept American cheques.
Through your bank
Payments can be made to us through online banking, telephone banking, or in person at your branch. Bank payments can take up to five business days to process.
For online or telephone banking, the payee should be listed as "Shaw Direct" or "Shaw Direct Communications Inc.".
Western Union quick collect
Payments can be made through western union, they take approximate 1-2 business day to process and will cost $15.00 per transaction.
Please contact our call center with the Money Transfer Control Number (MTCN) to report your payment on the account.
Access Western Union's website.
Cheque or money order
Please mail your cheque or money order to:
Shaw Direct
PO BOX 2530 STN M
Calgary AB T2P 0C2
Please note it take approximately 10 business days to process by this method.
