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  • Troubleshooting guide to missing recorded programs

    Your HDPVR may miss recordings for different reasons, varying from scheduling issues to a technical issue. Learn how to fix issues around missing recorded programs with this troubleshooting guide.
  • How to troubleshoot external hard drive issues

    Learn how to troubleshoot external hard drive issues when configuring your Shaw Direct TV hardware. If you are setting up an external hard drive for the first time, you can find system requirements and setup instructions on our feature page.