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  • What is a Seasonal Break?

    A seasonal break is a way for you to temporarily suspend your Shaw Direct services for a period of time between 14 and 180 days.
  • How to schedule your Seasonal Break

    Shaw Direct’s Seasonal Break service allows you to suspend your programming while you are on holidays. You can schedule a Seasonal Break through My Shaw Direct or via our chat support.
  • How to adjust or cancel your Seasonal Break

    Need to adjust or cancel your Seasonal Break for your Shaw Direct programming? Follow these steps to reconnect your services or extend your break.
  • Seasonal Break troubleshooting: How to refresh your receiver

    If your Shaw Direct services were turned back on and you see one of these messages, “Your authorization has expired” or “A subscription is required” on your TV screen, you will need to refresh your receiver.