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  • What is a Seasonal Break?

    A seasonal break is a way for you to temporarily suspend your Shaw Direct services for a period of time between 14 and 180 days.
  • How to schedule your Seasonal Break

    Shaw Direct’s Seasonal Break service allows you to suspend your programming while you are on holidays. You can schedule a Seasonal Break through My Shaw Direct or through our automated phone system.
  • How to adjust or cancel your Seasonal Break

    Need to adjust or cancel your Seasonal Break for your Shaw Direct programming? Follow these steps to reconnect your services or extend your break.
  • Seasonal Break troubleshooting

    A common reason that your receiver may display “your authorization has expired” or “A subscription is required” message is that your services have not been resumed following a request for Seasonal Break. If you are returning earlier than was indicated when you requested the break, visit My Shaw Direct to refresh your receiver.