Remote Troubleshooting
Learn how to program and troubleshoot common issues with
your IRC 600 or URC 600 Shaw Direct remote control.
Learn more
Dish Troubleshooting
Learn how to troubleshoot missing channels on your
satellite receiver. Unplugging the power on the
receiver for 60 seconds often resolves missing channels.
Learn more
Intermittent satellite signal
Learn how to identify and troubleshoot intermittent TV
signal, which is one of the most common issues with
satellite signal interference.
Learn more
Receiver Troubleshooting
Use these tips to troubleshoot authorization issues with
your satellite receiver. Learn how to diagnose the issue,
refresh your receiver and reset your receiver. ng an
authorization issue.
Learn more
In order to discontinue your Shaw Direct services, you are
required to contact us by
telephone.
Please call 1-888-554-7827
for assistance.
Your bill explained
Our bill explainer breaks down all the sections
of your Shaw Direct bill and shows where you can
find important information such as amount due and
due date.
Learn more
I want to pay my bill
There are a variety of ways you can pay your Shaw
Direct bill including pre-authorized payments,
credit card payments, through your bank and more.
Learn more
Setting up pre-authorized payments
You can have your monthly service charges
automatically come out of your bank account or
charged to a credit card. To get started, please
visit
my.shawdirect.ca.
Learn more
Customize your TV experience
Shaw Direct programming has it all. Add Theme
Packs, Premium channels and a variety of
individual channels to personalize your package.
Learn more