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Home Setup and How-to Receiver issues Article

How to: Return Shaw Direct Equipment

Overview

If you need to return a Shaw Direct equipment, you can do it via Canada Post.

Canada Post

To return your equipment via Canada Post:

  1. Package the equipment securely in a box.
  2. Note down the policy number: PR365917
  3. Drop off the parcel at any post office; provide the policy number.
  4. Canada Post will take care of the rest.