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Overview

You can set up automatic payments through your bank or credit card to conveniently have your monthly Shaw Direct service charges automatically come out of your bank account or charged to a credit card. See the information below for additional details.

Paying with a bank account

One of the ways you can set up automatic payments for your Shaw Direct services is through your bank account. Follow these steps to set up automatic payments through your bank account.

  1. Sign in to your My Shaw Direct account by using your account number and password, or your Shaw ID credentials.
    • If you forgot your associated password, you will need to create a Shaw ID to access your account.
    • If you have already registered your email address, you can use the forgot password link here.
  2. Once signed in, click "My Bills" on the left.

  3. shaw id EN

  4. Click on "Sign up for Auto Payments" in the Auto Payments box.
  5. Follow the instructions appearing on the screen.
  6. You will need the following information from your bank or from a cheque:
  • 5-digit transit number
  • 3-digit institution number
  • Bank account number

Note: When automatic payments are active, any changes (including cancelling) made to your balance must be completed a minimum of 10 days prior to your invoice date in order for the change to reflect the withdrawal amount. Any changes made within the 10-day period will be reflected on the next invoice.

Paying with a credit card

The second way that you can set up automatic payments for your Shaw Direct services is through your credit card. Follow these steps to step up automatic payments via a credit card.

  1. Sign in to your My Shaw Direct account by using your account number and password, or your Shaw ID credentials.
    • If you forgot your associated password, you will need to create a Shaw ID to access your account.
    • If you have already registered your email address, you can use the forgot password link here.
  2. Once signed in, click "My Bills" on the left.

  3. shaw id EN

  4. Click on "Sign up for Auto Payments" in the Auto Payments box.
  5. Follow the instructions appearing on the screen.

Note: When automatic payments are active, any changes (including cancelling) made to your balance must be completed a minimum of 10 days prior to your invoice date in order for the change to reflect the withdrawal amount. Any changes made within the 10-day period will be reflected on the next invoice.

Automatic Payments FAQs

Have more questions about setting up automatic payments for your Shaw Direct services? Check out our Frequently Asked Questions.

What options do I have to set up automatic payments for my Shaw Direct account?

You can set up automatic payments through your financial institution or via a credit card. See above for additional details.

I've signed into My Shaw Direct but do not see the option to set up automatic payments?

This may be because of an outstanding balance that needs to be cleared on your account first.


When will my payments be withdrawn?

Your withdrawal date is one day after the invoice date on your bill.


Can I change my withdrawal date?

Yes, please chat or give us a call at 1-888-554-7827 to have your withdrawal date adjusted.