Overview
Starting September 30, 2023, VRAK will no longer be available as part of your TV package.
If you currently subscribe to this channel as a pick and pay option, we will remove it as of this date and this will no longer appear on your bill. No further action is required by you. If you subscribe to this channel as part of a Pick Pack and would like to replace it, Shaw Direct offers a vast selection of channels that you can replace with. Please find all of our great channel lineup by clicking here!
FAQ
Why are we removing VRAK?
The network has decided to cease broadcasting as of September 30th, 2023.
How were Shaw Direct customers notified of this change?
We let our customers know via a Shaw Direct bill message about this change
How will this change affect my bill?
There will be no changes to package pricing. If you pay a separate monthly service fee, you will no longer be charged as of the channel removal date. Customers with VRAK as a Pick and Pay add on will be credited. Customers with Pick Pack need to contact us to add the replacement channel.
Are you going to replace this channel with something else?
- If you have subscribed to the channel as a part of a Base Package or a theme pack: At this time, there are no plans to replace this channel. If this channel is part of a Base Package or theme pack, it will be removed. The price of your Base Package or theme pack will not change.
- If you have subscribed to the channel as one of Pick Packs: If you subscribe to this channel as a Pick Pack, we would be happy to swap it with another channel from the pool of channels available. If you are interested in swapping this channel with another one, please contact us via phone or chat to swap the channel.
