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Shaw Direct Billing Frequently Asked Questions

Browse our FAQs to learn more about your Shaw Direct bill.

Shaw Direct - 2-Year Value Plans

Shaw Direct's 2-year Value Plan offers a price guarantee for two years through extended promotional savings and access to the latest hardware.

Your Shaw Direct Bill Explained

Learn more about your Shaw Direct bill with our bill explainer. The bill explainer breaks down the various sections of your Shaw Direct bill and illustrates where you can find important information such as amount due, due date and payment options.

Understanding fees on your Shaw Direct bill

Not sure what that charge is on your Shaw Direct bill? We explain all the different types of fees you may see on your Shaw Direct bill.

Shaw Direct payment methods

Learn about the different ways you can pay your Shaw Direct bill.

Shaw Direct eBill FAQ

Learn more about the Shaw Direct eBill with these tips and frequently asked questions.

Additional Articles

How to set up pre-authorized payments for Shaw Direct

To conveniently have your monthly Shaw Direct service charges automatically come out of your bank account or charged to a credit card, follow the instructions on this page.